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Buying or selling a house?

Put the koala in your corner.

Friendly legal experts get you from offer to keys, with live updates all the way. You just picture the sofa.

A young girl leaning on a moving box in her new home, smiling

we’re on it.

5.0 from real movers

It's crazy that you can track a takeaway 🍕 from the minute it goes into the oven to the minute it gets to your door, but you have no idea 🤷 where your property sales are.

Ashley TateCo-founder & CEO
A couple looking into a moving box, laughing, one holding a kettle

All you need to do is remember where you packed the kettle.

Searches, contracts, the mortgage offer and the Land Registry are our worry. Yours is the first cup of tea in the new place.

  • A named conveyancer who picks up
  • Live updates on WhatsApp, as they happen
  • One fixed price, every penny itemised
No chasing No jargon No hullabaloo No surprises Real humans Updates on WhatsApp Paper free

We’ve always got an eyeon your house move.

My Koala shows where things stand, what's next and what we need from you, the moment anything happens. All you need to do is remember where you packed the kettle.

Live milestones Every stage of your move, with real dates. Check in whenever you like, even at 2am.
A real person, one tap away Your conveyancer's name and face, not a case number. Usually replies within 2 hours.
Updates on WhatsApp No logging in to find out what's happening. We tell you, as it happens.
ID checks in minutes Scan your passport and take a quick selfie in the Thirdfort app. Forms are signed online, so there's no printing and no post.
No surprises on fees A small payment to start, the rest on completion. Every penny itemised.
Fall-through Cover Chain collapsed, and not your fault? The deposit you paid us carries over to your next move, even on a different property.

Made in Sheffield by our own team at Koala Tech.

Buying or selling?From offer to keys

Most moves take 8 to 12 weeks. Here is what happens, in order.

  1. Get your quote

    About a minute online, with every fee itemised before you commit to anything.

  2. Instruct us

    Accept online, scan your passport in the Thirdfort app and sign your forms on screen.

  3. Searches and enquiries

    We order your searches straight away and raise enquiries with the seller's conveyancer.

  4. Contract and mortgage

    We check the contract and title, report back to you in plain English and work with your lender.

  5. Exchange

    Contracts are exchanged and your completion date is fixed. From here the move is legally binding.

  6. Completion

    The money moves, the keys are released and we register the change with HM Land Registry.

  1. Get your quote

    About a minute online, with every fee itemised before you commit to anything.

  2. Instruct us

    Accept online, scan your passport in the Thirdfort app and sign your forms on screen.

  3. Contract pack

    We gather your title and property forms and send the draft contract to the buyer's conveyancer.

  4. Buyer's enquiries

    We answer the buyer's conveyancer's questions with you, so nothing sits waiting.

  5. Exchange

    Contracts are exchanged and your completion date is fixed. From here the move is legally binding.

  6. Completion

    The buyer's money arrives, we pay off your mortgage, send you the rest and the keys are released.

Searches back. All clear.

She’s got that ‘searches came back all clear’ feeling.

Local authority, water, drainage, environmental. We order them the day you instruct us, read every page and tell you what matters in plain English.

An older woman with her eyes closed, smiling in the sunshine
Fall-through Cover

Chain collapsed? You won't pay twice

Fallen through, and not your fault? The deposit you paid us carries over to your next move, buying or selling.

How it works
  • Deposit carried over to your next purchase or sale
  • Use it on any home it doesn't have to be the same house
  • No time limit use it whenever you're ready

Koala.

It’s what moving with Koala feels like.

We do the paperwork.You do the paintwork.

Searches, enquiries, contracts, the lender, the other side’s conveyancer. We chase all of it, so your weekends are for paint charts.

You won’t always notice us.But your buyer’s conveyancer will.

Behind every move is a named conveyancer chasing the details you'll never have to think about. Regulated by the Council for Licensed Conveyancers, with our founders close behind.

Charlotte Rowlin
Charlotte Senior Conveyancer
Bonita Wolfenden
Bonita Co-Founder & Head of Legal Practice
Lisa Molinari
Lisa Senior Conveyancer

Questions? We've got answers.

Everything you need to know before you get started.

Need more detail? GuidesBrowse our guides Planning a move? ChecklistGet the moving checklist

Conveyancing is the legal side of buying or selling a home: everything needed to pass the property from one owner to the next. Your conveyancer checks the legal title, orders the searches, raises enquiries, handles the contracts and moves the money safely, so the keys can change hands on completion day. Stuck on a word? Try our conveyancing glossary.

Most moves take 8 to 12 weeks. We're always pushing to get your purchase or sale through as quickly as possible. We'll keep things moving behind the scenes and send you regular updates on WhatsApp, so you're never left wondering what's happening. Our guide to how long conveyancing takes breaks it down stage by stage.

Your quote covers all the legal heavy lifting for your move. We'll take care of everything from checking your contracts and answering questions to working with your lender and updating the Land Registry. The only other things you'll need to pay for are 'disbursements': the costs we pay to others on your behalf, like your local searches, Land Registry fees, and Stamp Duty. See what your quote includes for more.

Yes! You'll meet your conveyancer, the property law expert handling your move, shortly after you sign up. They'll send you proactive updates to keep you in the loop, and you can book a time to speak to them directly.

Because fall-throughs are (unfortunately) still pretty common, we've got you covered. If your purchase or sale falls through and it's not your fault, Fall-through Cover means the deposit you paid us carries over to your next move, even on a different property. Our legal fee is only due when you complete, so you never pay it on a move that falls through. See exactly what's covered.

You'll make a small initial payment to get the ball rolling, and you won't need to pay the rest of our fee until your purchase or sale completes. Before then, we'll send over a clear breakdown of everything so you know exactly what's due and when. No hidden charges, no surprises.

We love
moving.

We do the paperwork. You do the paintwork. Pick what you're doing for your no-obligation quote.

WhatsApp

Message the team

QR code that opens a WhatsApp chat with Koala
  • Open your phone's camera
  • Point it at the code
  • Say hello 👋
Bonita WolfendenCharlotte RowlinLisa Molinari

0800 640 4049

Usually replying within 2 hours

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